Privacy policy

Privacy Policy

Last Updated: March 29, 2025

This Privacy Policy describes how StainlessSteeli (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from stainlesssteeli.store (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details: including your name, address, phone number, and email.

  • Order information: including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information: including your username, password, security questions, and other information used for account security purposes.

  • Customer support information: including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.

  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, and send notifications to you related to your account, purchases, returns, exchanges, or other transactions.

  • Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services.

  • Security and Fraud Prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal, or malicious activity.

  • Communicating with You and Service Improvement: We use your personal information to provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services, to run analytics, and to better understand user interaction with the Services.

You can choose to set your browser to remove or reject Cookies through your browser controls. However, blocking Cookies may prevent some Services from working correctly.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:

  • Vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support).

  • Business and marketing partners to provide services and advertise to you.

  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

  • In connection with a business transaction such as a merger or bankruptcy, to comply with any legal obligations, or to enforce our terms of service.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy policies.

Children's Data

The Services are not intended for children, and we do not knowingly collect any personal information about children.

Security and Retention of Your Information

We use industry-standard measures to protect your personal information, but please note that no method of transmission over the internet is completely secure. We retain your information for as long as needed to provide Services or as required by law.

Your Rights

Depending on your location, you may have certain rights in relation to your personal information, such as the right to access, delete, correct, or transfer your data. You may also have the right to withdraw consent or appeal decisions made regarding your information.

For questions or to exercise these rights, please contact us at [email protected].

Complaints

If you have concerns about how we process your personal information, please contact us at [email protected].

International Users

Please note that we may transfer, store, and process your personal information outside the country you live in.

Contact

If you have questions about this Privacy Policy or need to exercise your rights, please email us at [email protected].